Quality assurance
Quality does not begin with the product; it begins with the consultation: on the right design for the right application. Quality continues into highly professional customer care, and is ultimately demonstrated in the product and its flawless finish. It is only in this way – as a process and with continual improvement – that quality becomes a customer benefit.
Quality promise
The highest standard is our standard
We consider the high expectations and standards of our customers and partners to be both an obligation and a challenge to achieve the perfect combination of quality, cost and time as strategic factors of success. We make all products and services available in a defined standard of quality:
- Comprehensive advice regarding application and design
- Qualified, service-oriented customer care
- Constantly high level of product quality
- Flexible and on-time delivery
- Outstanding processability of our products
- Compliance with agreed conditions
Cooperation
Teamwork leads to the goal
Our goal is to provide our customers at all times with a product that perfectly fulfils its intended purpose. We can only judge achievement of this goal with you, our customers: only by working together can requirements and expectations be precisely defined. Not least because, often, these have not been expressly formulated beforehand. But we want to prove ourselves time after time as your reliable and solutions-oriented partner.
Environmental and energy management
Sustainability means focusing on the future
Environmentally friendly products, clean production, innovative technologies – we take care when dealing with resources as well as when producing new materials. And we don’t just talk the talk – we also walk the walk. You can find more information on this topic on the ‘About us’ page.
Design
Design quality demands expectations
That means that we are committed to design expertise and work towards it every day, to always be able to offer you the most relevant new designs.
